购物袋的使用
Shopping Bag Policy
Maintain the bag racks at the front-end.
1 如何维护前台放置购物袋的架子。
Select the right bag to use.
2 如何选择使用合适的购物袋。
Properly bag merchandise.
3 如何正确的将商品装袋。
Check Your Supply of Bags
检查购物袋的供给
When you first start your shift, make sure there are plenty of bags under the counter to last until your shift is over. If you don't have enough bags, either go to the stockroom and get some, or make sure your CSM knows so he/she can get a Stock/Carts Associate to bring some up to the front.
当你开始上岗时，你得确定一直到你下岗之前，柜台下必须有足够的购物袋可供使用。如果你没有足够的购物袋，去仓库拿一些，或者确认让你的顾客服务经理知道，这样他/她就能让仓库的同事或负责购物车的同事带一些到前台。
Loading Bags Onto the Rack
将购物袋上架
It's easy to load the bags on the rack. Put your thumbs through the holes in handles. Next, slide the holes over the rack arms and put the top tab over the hook on the rack. Finally, tuck the bottom of the bag behind the base.
把购物袋上到架子上十分简单。用大拇指穿过购物袋提手的孔，将购物袋的穿到架子上的
横杆上，然后把购物袋上部挂在购物袋架的挂钩上。最后，掖好购物袋的底部。
Which Bag Should I Use? Selection of the right bag is important for a couple of reasons:
我应该使用那一种购物袋？从两方面来讲，正确的选择是很重要的。
The right sized bag is more convenient for the Customer.
1 使用大小合适的购物袋带给顾客更多便利。
The right sized bag saves the Company money.
2 使用大小合适购物袋会节省公司的开支。
Generally, our bags come in three (3) sizes:
总的来说，我们的购物袋分为3类。
Small bags used for greeting cards, gum and other small purchases.
红茶馆1 用来装卡片，口香糖或其它小商品的小型袋。
Regular sized, barrel bags used for most of the merchandise we bag.
2 适用于大多数商品的一般购物袋。
Large bags used for large items and things such as towels and clothing.
Size Up the Purchases
将商品分类
Before you begin to bag, size up the merchandise your Customer is buying. Will you need a bag? If so, what size bag? Can you fit all of the merchandise in one bag or will you need several? Have a plan as you bag the Customer's purchases.
在你将商品装入购物袋之前，将顾客要购买的商品分类。你需要购物袋吗？如果需要，那么用那种型号的袋子呢？你能将所有的商品放入一个购物袋吗?或者你需要好几个购物袋?要有计划地 为顾客所购买的商品装袋。
It is important to remember the loss prevention principles you have already learned:
记住你所学的防损原则是很重要的。損
BOB: Always look in the Bottom Of the Basket.
BOB原则：总是检查购物篮的底部是否有商品留下。
LISA: Look InSide Always.
LISA原则：总是查看商品包装的里面。
Proper Bagging
正确的装袋方法。
Packing a bag is similar to building a house:
将商品装袋和盖房子有相似之处。
First, build the walls of the bag with merchandise. Use light, firm items such as a notebook or box of
crackers to build the sidewalls.
首先，用商品建立起购物袋的“墙壁”。将轻而硬挺的商品如笔记本或盒装饼干放置在购物袋的四周.
Use heavy items such as an iron or a 6-pack of cola to build the base.
用重的物品如熨斗或6罐装的可乐来建立"地基",即放置在购物袋底部.
Top the base with small cans, jars or boxes.
在"地基"上可放置小瓶,罐子或盒子.
Then, fill in the top with crushable items such as chips, bread or clothing.
倾听我歌词最后,在顶端放入易折损的的商品,如土豆片,面包,衣服等.
REMEMBER:
请记住:
Don't fill the bag past the handles. Doing so makes the bag hard to carry.
将商品装袋时不要让商品高出购物袋的提手,这样会使购物袋很难拿.
Chemicals, Food and Clothing
Never put household chemicals in the same bag as clothing or food. Spilled chemicals could possibly damage clothing and ruin food. Never put clothing and food in the same bag if there is the possibility of damage occurring. Please use common sense when bagging items from the store, Example: you could put can goods for department 92 with items from department 11,14 or any other department that there would be no chance of damage to any of the items. Remember not to mix food and chemicals or cleaning produ
cts. Keep the fresh departments products in one bag, do not mix hot and cold items together. Keep the items that could be damage on top(bread, chips, cookies) of the items in the bag. Bag the items the way you would want your items bagged when you are shopping, remember a happy customer is a return customer. 永远不要把家用化学用品与服装或食品放在同一个袋子中,这是因为溢出的化学品有可能毁坏服装或食品.另外,如果不要将可能相互污染的服装和食品装入一个袋子.给商品装袋时应使用一般性常识.例如,你可以将92部门的罐装食品与11部门,14部门的商品或其它部门不会互相污染的商品装在一起.记住不要将食物和化学品或清洁用品混在一起.把容易损坏的商品(面包,土豆片,饼干)放在袋子的上部.谢孟伟个人资料给商品装袋时要象你自己购物时给自己需要的商品装袋一样.记住一个满意的顾客将会是一个回头客.
Clothing and Hangers
吴聊聊服装和衣架
When bagging clothes that are on a hanger, take the item off of the hanger and put the hanger in the box under the register. Then fold the item and place it in the bag so that it d
oes not get crushed.
当给带有衣架的服装装袋时,把服装从衣架上取下,把衣架放到收银机下的盒子里.陈粒然后将衣物叠好,放入购物袋中,以避免产生褶皱.
Hand the Customer the Bag
将购物袋递给顾客.
After every item is in the bag, it is important to take the bag off the rack and hand it to the Customer properly. Slide the sack off the rack. Place both handles in one hand and place your other hand under the bottom of the bag. Hand the bag to the Customer so that they may grasp the handle easily.
在商品都装入袋子后,把购物袋从架子上取下并正确的递给顾客是很重要的.将购物袋从架子上取下后,用一只手提住袋子的两个提手,将另一只手托在购物袋的底部,把袋子递给顾客,让他们能轻易抓住提手.
REMEMBER:
请记住:
Use the power grip and share the workload with both hands. Use safe lifting rules ALWAYS.
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