中俄跨境电商客服外包调研
作者：贠佳可 黎姣潞 葛俊辰just so you know
哀乐简谱来源：《对外经贸》2020年第09期有一天我们都会老
        [摘 要]中俄跨境电商贸易进入稳定发展阶段。黑龙江省对俄罗斯跨境电商发展已基本完善，客服外包产业还有着巨大机遇，其中包括市场需求、运营成本和政策支持等。在大数据基础上开展中俄跨境电商客服外包调研，包括中俄跨境电商环境调研、中俄跨境电商客服外包环境调研、以及中俄跨境电商客服外包市场需求调研。
        [关键词]中俄;互联网;跨境电商;客服外包
        [中图分类号] F742 ; ; ; ; ; ; [文献标识码] A ; ; ; ; ; ; [文章编号] 2095-3283（2020）09-0042-03
神兵小将片尾曲        Abstract： Under the global governance goal of “co-consultation， joint construction and sharing” proposed by China， China-Russia cross-border e-commerce trade has entered a stage of stable development. The geographical location of Heilongjiang Province has basically improved the development of cross-border e-commerce in Russia， and there are still huge opportunities for the customer service outsourcing industry， including market demand， operating costs and policy support. Based on big data， this article conducts surveys on Sino-Russian cross-border e-commerce customer 美丽笨女人吉他谱
service outsourcing， including Sino-Russian cross-border e-commerce customer service outsourcing environment survey， and Sino-Russian cross-border e-commerce customer service outsourcing market demand Research.
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