By Maurice Moss
Do companies have a moral compass? Often leaders try to impart their philosophy about business to employees in an annual address or a global email. This type of communication is good, but not frequent enough to offer consistent guidance. This is where a company code of ethics is useful. Employees can refer to this manual at anytime for guidance on appropriate business conduct.
Significance
Industries with high incidents of fraud and abuse benefit from a code of ethics. The home care industry suffered from widespread fraud and abuse at one time. The utilization of patient visits far exceeded what was appropriate to take care of the patient. The government subsequently implemented compliance programs for all agencies. Many agencies went a step further and created customized codes of ethics that served as guides for employees in administering care.
Features
A good code of ethics plan is reviewed by all employees and stakeholders within a company. They are also very clear in scope and duties. There should be little room for interpretation in any plan. Employees should walk away knowing that when there is a problem related to how company business is conducted, this tool will provide an answer.
Time Frame
All code of ethics plans need to have a set date where they are reviewed for updates. Depending on the industry, this could be annually or every five years. Government legislation and societal trends may affect some of the guidance within a code of ethics plan. All stakeholders should be clear on exactly when a code of ethics plan is effective. This is as simple as placing an effective date range at the beginning of the written document.
Warning
Failure to implement a code of ethics may result in confusion throughout the company. A bank, for example, may fail to communicate a code of ethics for loan officers. As a result, some loan officers may process loans that pass official requirements while the loan officers may have knowledge of the applicant's pending termination. Pressure to perform well may delude the officer's ethics related to appropriate loan procedures. A code of ethics is there to provide a clear stance on where the company is on these types of issues.
Theories/Speculation
Most companies want to believe that they hire ethically sound employees. They fail to implement these types of plans because they don't want to bring light to negative issues that have occurred in the past. In both cases, this is akin to placing one's head in the sand. A code of ethics is a good move for any company regardless as to whether incidents
至上励合刘洲成图片How to Build Business Ethics如何建立企业伦理
By Sheila Shanker
Since the Sarbanes-Oxley Act of 2002, passed as a response to the Enron scandal, ethics has become a very important subject in the business world. Even though the Act related to mostly public firms, many smaller businesses have embraced ethics as a guide to their operations, helping to promote goodwill. Businesses may have an informal sense of ethics, such as the accepted behavior in the workplace; however, making it "official" can help firms build a good reputation with employees, vendors and customers.
气势音乐Instructions
1. Develop and write a code of ethics that reflects the values of your firm. Make it realistic by involving employees as you write it down. A code of ethics usually involves an honesty clause in dealing with vendors, customers and each other. Another topic may be to show fairness and respect at all times. A code of ethics should be general enough to be applicable to all business transactions with no exceptions. Once the code of ethics is set up, you could develop policies and procedures as well. For example, if your code of ethic倪震周慧敏
s includes a statement about integrity and respect of vendors, you may create a policy about paying bills within 30 days, which is compliant with your ethics statement.
2. Follow the code of ethics and make it important. If you don't comply, it becomes meaningless. For instance, if your business has an ethical value of honesty, and you lie to customers regularly, then your code of ethics is useless, and will not help you build business ethics or a good reputation. When employees see you lying and breaking your own official ethics code, they may feel that they can also lie, not only to customers, but also to you. As the saying goes, "walk the talk," and create a culture that embraces ethical values by starting at the top.
3. Train employees on the code of ethics. If the code is just for adornment, its value is negligible in building character or reputation. Train employees in the ethical ideas by giving real-life examples of ethical behavior. For example, suppose you have an ethical value of keeping your word. If something was promised, it must be delivered or remediated within a reasonable time. You can give examples of promising delivery of an it
天使之城 歌词em within 10 days and if it's not possible, to tell the customer right away and not make excuses or try to blame the customer for the delay.
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